On this page:
The Department of Energy, Environment and Climate Action, as owner of this website on behalf of the Victorian Government, is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability.
This website aims to meet level AA of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.1.
Non-HTML documents
Non-HTML documents on this website are available in PDF and Word formats.
You need Adobe Acrobat Reader software on your device to view PDFs. It is available as a free download from the Adobe . The Accessibility Resource Centre at provides a user guide to assist users of screen readers to read the content of PDF documents.
Contact us
Contact us if you need content on our website in alternative accessible formats by emailing customer.service@delwp.vic.gov.au
National Relay Service
If you are deaf, or have a hearing impairment or speech impairment, contact us through the National Relay Service on 133 677 or visit
Reviewed 11 June 2024